
Today I had to get mad at someone. I don’t like anger. It scares me. It scared me as a child and it still scares me as an adult. But one of the things my therapist always wanted me to do was to be more assertive. She said I could be assertive without being insanely screaming, yelling, and not making any sense. I have slowly learned how to accomplish that assertive stance. And I put it into practice today.
A friend asked for help because someone had made an error, and she didn’t know how to get it resolved. The error impacted her in a very personal economic manner. Because I had an understanding of the issue, I tried to help. When I was talking to the person with regards to getting this problem resolved I kind of lost it, and I did raise my voice. But I was very exact in my words. I apologized for my anger but the facts were the facts. He had been condescending in his interactions with my extremely intelligent friend and when he started to make excuses I reminded him we did not demand perfection but we did expect a level of professional accountability. The error had been blatant and an example of “That’s done. No need to check it.”
I went on to explain that I understand how things can go wrong. I had taken care of these accounts prior to him. I had been learning as I finished courses, etc. and that he was in that same boat. He promised to get everything resolved as soon as possible and thanked me for my honesty.
Today I got angry without getting scared. Today I got angry without sounding insane. Today I feel good about resolving an issue in a relatively calm manner. Today is a good day.
May I be safe. May I be healthy. May I be happy. May I live with ease.
2 responses to “Giving Shit to Someone Without Being An Asshole.”
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